Privacy Policy

01What we collect

We collect only what we need to run the service:

• Your account: the email address you sign in with by code, or, if you sign in with Google, the name, email address and picture Google shares.
• Your works: the 3D model files you upload, the brick designs you generate and edit, their covers and parts lists.
• Payments: Stripe handles payments. Card numbers and other payment details go straight to Stripe; we never see or store them. We keep the customer ID Stripe gives us, your plan and until when it runs, the amount, currency and method of each payment, and any refunds and disputes.
• Fraud prevention: when you open checkout we record your account and the network (IP) address you used, and we receive Stripe’s assessment of suspicious payments, to spot stolen cards and other fraud.
• Technical information: our server logs record visit times, network addresses and browser details, to fix problems and keep the service secure. We also use your network address to guess your region and suggest the faster of our two sites; that guess is not stored.
• Data kept in your browser: works you make while signed out stay in your own browser until you sign in and move them to your account. Editor preferences, such as the background colour and your place in a build guide, stay in your browser too.

02Cookies

We use only the cookies the site needs to work: to keep you signed in, to remember your language, and to remember what you chose when we suggested the other site. We use no advertising cookies and no third-party analytics.

03How we use your information

We use this information only to:

• Run the service: save, show and share your works, and generate brick designs and build guides.
• Take payments and start, renew and manage your plan.
• Send sign-in codes and other messages about the service.
• Prevent fraud and abuse, and keep you and the site secure.
• Fix problems and improve the service.

We do not sell your personal information or use it for advertising.

04Who can see your works

Your works are private by default. If you set one to “Anyone with the link” or “Public”, others can open its build guide and parts list, but they never see the editor and cannot change your work. Public works may be featured on the home page. If your plan ends, works you shared are paused for others until you renew.

05Service providers

We use these providers to run the site. They process data only on our instructions, to provide their service to us:

• Stripe: payments, refunds and fraud prevention.
• Google: verifies who you are if you choose to sign in with Google.
• Alibaba Cloud (Hong Kong): our database.
• Tencent Cloud (Shanghai): runs sobricks.cn and stores the files of works created there.
• Cloudflare: runs sobricks.com and stores the files of works created there.

Your information may therefore be processed and stored in mainland China, Hong Kong and other places where these providers operate. By using the service you agree to this.

06How long we keep it

We keep your account, works and plan for as long as your account exists. We keep payment records as long as accounting and tax rules require, and fraud-prevention records as long as needed to detect fraud. Server logs are cleared regularly.

07Your rights

You can view, edit and delete your works at any time. To export your data, correct your personal information, close your account and delete your data, or withdraw your consent, write to support@sobricks.com. We will act as soon as we can, usually within 15 working days, except for payment records the law requires us to keep.

08Security

The whole site uses encrypted connections (HTTPS). Work files are kept in private storage and are served only after a permission check. Only the people who need to can access your data. No system is perfectly secure; if something happens that affects you, we will tell you promptly.

09Children

Bricks are for every age, but accounts and payments should be set up by an adult, or with a parent’s or guardian’s consent. If you are under 14, please use SoBricks with a parent or guardian. If you believe we have collected a child’s personal information without a guardian’s consent, contact us and we will delete it.

10Changes to this policy

When this policy changes in an important way, we will say so on the site and update the date at the top of this page.