Shipping Policy

 

International Shipping Notice:

Due to current global shipping conditions, international deliveries may experience delays. Delivery timeframes cannot be guaranteed. We appreciate your patience.

 

Fulfillment and Processing Times

1. Standard order processing time is 1-3 business days (Monday-Friday, excluding holidays).
2. Any modifications to your order, such as photo replacements or design changes, will require additional processing time.
3. We'll send you a digital preview of your artwork and give you 3 days to review it. Love it? Let us know right away and we'll start production! If we don't hear from you within 3 days, we'll assume you're happy with the design and begin production to keep your order on schedule.
4. During peak seasons, your order might take a few extra days to process. Don't worry though - we'll keep you updated! If there's any significant delay with your order, we'll reach out to you directly via email to keep you in the loop.
5. All orders are fulfilled from our warehouse in Hongkong or Shenzhen.

 

Order Tracking

We provide tracking information for all orders. You'll receive an email with your tracking number once your package ships.

 

Please Note:

1. If you need to submit a new photo after ordering, please note this will extend your production timeline
2. For quality assurance, we'll send you a preview of your artwork
3. You'll have 3 days (72 hours) to review and approve your design
4. If we don't hear from you within 72 hours, we'll proceed with production to keep your order on schedule